Havenwise
1 month freeGet the app

Your heat pump,
without the hassle.

Havenwise runs your heat pump for lower bills, so you don’t have to.

Get the app

1 month free. Then £0 a month with Flex, or £7 with Classic. Cancel any time.

QR code to download the Havenwise app

Or scan with your phone

Havenwise app heating screen

Works with

SamsungVaillantMitsubishi ElectricDaikin

Any air-to-water heat pump from these brands that you control in SmartThings, myVaillant, MELCloud or Onecta.

How Havenwise works

Havenwise runs your heat pump based on your energy tariff, the weather and how your home heats up, so you stay comfortable and save money.

Schedule and heat output
Adjusts when and how hard your heat pump runs as conditions change.
Smarter running costs
Shifts heating and hot water to cheaper periods where your tariff allows it.
Clear visibility
Shows what it’s costing and how efficiently it’s running, in plain numbers.
Get the app
QR code to download the Havenwise app

Or scan with your phone

Havenwise app home screen
Havenwise app stats screen showing heat pump spend

Set up in 5 minutes

No rewiring and no extra hardware.

1Connect your heat pump

Get the app and link the heat pump you already control in SmartThings, myVaillant, MELCloud or Onecta.

2Set your temperatures

Choose your heating and hot water temperatures, like you would on a thermostat.

3We tune it 24/7

Havenwise uses your system data and the conditions outside to keep you comfortable, with less fiddling.

Get the app
QR code to download the Havenwise app

Or scan with your phone

What heat pump owners say

David saves £400+ a year.

His whole-house bill went from £1,900 to under £1,500.

David, Mitsubishi owner, London

“…reduce my total energy bill by one third while keeping the house toasty warm.”

David S., on Octopus Agile

“Havenwise makes heating our home remarkably straight forward!”

Ed, Vaillant owner, Liverpool
As seen in
Financial TimesThe TelegraphRenewable Heating Hub

Havenwise for £0 a month

Join Flex after your free month and your £7 a month is covered.

Both plans include the full Havenwise app, and your schedules and temperatures stay as you set them.

Havenwise Flex

Recommended
£7£0a month

Your heat pump helps balance the grid, and that covers your £7 a month.

✓ We nudge when your heat pump runs to help the grid
✓ Needs a smart meter and a meter check

Havenwise Classic

£7a month

Havenwise runs your heat pump for your home only.

✓ Your heat pump takes no part in grid balancing
✓ Open to any home with a supported heat pump

If your home doesn’t qualify for Flex, Havenwise is £7 a month.

Get the app
QR code to download the Havenwise app

Or scan with your phone

1 month free. Then £0 a month with Flex, or £7 with Classic. Cancel any time.

How Flex covers the £7

The grid has to match supply and demand every second. When it’s tight, grid operators pay to have demand moved.

Your home and hot water tank already hold heat, so we can nudge when your heat pump runs without you feeling it.

Questions

Will it work with my heat pump?

If you have a Samsung, Vaillant, Mitsubishi Electric or Daikin air-to-water heat pump that you control in SmartThings, myVaillant, MELCloud or Onecta, yes.

Do I need extra hardware?

No. It connects to your heat pump over the internet.

Can I still change things myself?

Yes. Boost or turn down whenever you like.

What happens after the free month?

Join Flex and your £7 a month is covered, so you pay £0. Or choose Classic at £7 a month. Cancel before then and you pay nothing.

What is the difference between Flex and Classic?

The app is the same. On Flex, we nudge when your heat pump runs to help balance the grid, and that covers your £7 a month.

Will my home be colder on Flex?

No. We keep to your heating and hot water schedules and the temperatures you set.

Will my electricity bill go up on Flex?

It’s unlikely. A very small rise is possible, and the £7 a month that Flex covers is more than that.

Can every home join Flex?

Flex needs a smart meter and your home to pass our meter checks. If your home doesn’t qualify, Havenwise is £7 a month.

Can I leave Flex?

Any time. Contact support and we’ll move you to Classic at £7 a month.

Most users pay nothing.

Get the app

1 month free. Then £0 a month with Flex, or £7 with Classic. Cancel any time.

QR code to download the Havenwise app
1 month freeGet the app